Here at Partner Pharmacy we are committed to bringing you excellent customer care. We always invite you to get in touch with any questions you may have. Some questions we receive can often be answered quite easily and so we’ve put together the most frequently asked.
UK law does not permit medicines that have been shipped and labelled to be returned back. Therefore please be 100% sure when placing your order. If you change your mind before the order has been shipped then we will be able to cancel your order. However, if the pharmacy has dispensed this and the pharmacist has signed the dispensing label then we will not be able to refund the order as this is against UK law.
This does not affect your statuary rights